Our Services
Property Audit
Don't know where to start? We will review your space for safety and guest experience to help you get off to a Suite start.
- Strategy & Standards: Establish a robust foundation tailored to your property.
- Suite Report: A detailed checklist addressing supplies, safety, and maintenance needs.
- Standard Operating Procedures: Comprehensive guidelines for cleaning and maintenance teams, including training and quality assurance.
- Competitive Rate Setting: Optimize pricing through thorough market analysis and expense evaluation.
- Standard Signage Package: Provision of essential signage, including emergency contact signs, kitchen decals, light switch labels, and indoor/outdoor information signs.
- Digital Guidebook: Professionally crafted guide featuring local attractions, house rules, and instructions for property-specific processes.
Listing Management
We prepare and optimize your listings to make your property a Suite option for potential guests.
- Online Presence: Maximize visibility through co-hosting on platforms like Airbnb and inclusion on the Suite Harmony website.
- Creating and Auditing Listings: Develop and refine listings on short-term rental platforms, mid-term rental platforms, and event spaces such as Airbnb, Cottages in Canada, TravelNurseHouses.ca, and TagVenue.com.
Operations
We take care of ongoing guest services, team management, and operational details, so you don't have to.
- Guest Communications: Handle guest interactions from inquiry through check-out, ensuring a seamless experience.
- Team Management: Oversee scheduling, inventory, guest requests, and standard operating procedures adherence.
- Quarterly Listing Maintenance: Maintain listing accuracy, update content, and explore new platform opportunities.
- Quarterly On-Site Quality Checks: Ensure compliance with operating procedures and assess emergency items such as fire extinguishers, smoke alarms, and first aid kits.
- Security Camera Monitoring: Provide real-time monitoring for guest services and house rule compliance, ensuring a secure environment.
Suite Promotions
We optimize property visibility and guest experience through tailored promotions, photo shoots, and social media campaigns.
- Annual Marketing and Events Calendar: Develop a comprehensive plan including promotional contests, tradeshow exhibits, influencer outreach, events, photoshoots, and both paid and unpaid advertisements.
- Execution of Promotional Activities: Implement approved marketing and event strategies to enhance property exposure and attract bookings.
Contact us
Interested in our property management services?
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Don’t know where to start? We will review <br> your space for safety and guest experience <br> so you can get off to a Suite start.